Every dollar you spend on your pet adds up. With PetSmart Treats Rewards, you earn ten points for every dollar you spend on products and services. Whether you shop in store, online, in the app, or use PetSmart services, your loyalty pays off with points that turn into real savings.
How PetSmart Treats Rewards points work
The earning formula is simple: ten points for every dollar you spend. That means a $50 purchase earns you 500 points. Once you reach 1,000 points, you can redeem them for $2 in savings. Complete your profile and earn 1,000 points, on us! Points are earned on most purchases for all pets, including:
Pet food, treats, and supplies
Toys, beds, and accessories
Pet health and wellness products
PetsHotel boarding and Doggie Day Camp
2x points on PetSmart Charities donations
Your points are automatically tracked when you provide your email or phone number at checkout if you are signed up. You don't need to carry a physical card or remember a membership number. Spend $500+ and upgrade from a Member to a Bestie and earn 2 additional points for every $1 you spend. Spend $1,000+ and upgrade from a Bestie to a VIPP and earn 4 additional points for every $1 you spend.
Earning points in store
Shopping in store? Make sure to earn points on every visit. Here's how to make sure your purchases count:
Tell the associate your email or phone number: At checkout, provide the email or phone number linked to your PetSmart Treats Rewards account. Your points will be added automatically.
Use the mobile app: Open the
PetSmart mobile app and show your barcode at checkout. This can be found in the upper left-hand corner under ‘Account’. Scanning your app ensures your points are tracked.
Check your points balance: View your balance through the app or online.
Activate personalized offers: Log in to your
Treats Rewards account to activate personalized offers tailored to you and your pet.
Earn 2x points on all PetSmart Charities donations: PetSmart Treats Rewards members can make a donation at the pin pad and earn 2x points on each dollar donated.
*Points typically post within 24 hours of your purchase.
Earning points online or in the app
Shopping online or in the app is just as easy. Log in to your
PetSmart account before you start shopping, and your points will be added to your balance automatically when your order is complete. Here's how to maximize your points when shopping online:
Log in first: Always sign in to your account before adding items to your cart. This ensures your purchase is linked to your PetSmart Treats Rewards membership.
Check your points at checkout: Before you finalize your order, look for confirmation that your points will be earned. Your order summary should show how many points you'll receive.
Use FREE Same-Day Delivery: PetSmart offers FREE Same-Day Delivery on qualifying orders. You'll earn points, and your pet gets their essentials fast.
Opt for Autoship: Set up recurring deliveries for food, treats, and supplies. You'll earn points on every Autoship order without lifting a finger.
Points earned from online purchases typically post once your order is processed or shipped. Canceled or returned items will result in points being deducted.
Earning points on PetSmart services
PetSmart services are a great way to rack up points quickly. Whether you're booking a grooming session, enrolling in training classes, or boarding your pup, you'll earn ten points for every dollar you spend.
Grooming Salon
Every bath, haircut, and nail trim earns you points. Book appointments online or in store, and your points will be added to your account.
Dog Training
Sign your dog up for training classes and earn points on enrollment fees. Whether it's puppy basics or advanced obedience, the investment in your dog's behavior pays off in savings.
PetsHotel & Doggie Day Camp
Boarding your pet or signing them up for day camp? You'll earn points on every stay. The more your pet plays, the more you save. Make sure your Treats Rewards account is linked when you book services. If you booked by phone or in store, confirm with the associate that your free membership is on file.
What doesn't earn points?
While most purchases qualify for points, there are a few exceptions:
Sales tax and shipping fees
Third-party marketplaces other than DoorDash or Instacart
Adoption fees to PetSmart Charities partners
For a complete list of exclusions, check the PetSmart
Treats Rewards terms and conditions.
How to check your points balance
Want to know how many points you have? You can check your balance anytime:
PetSmart mobile app: Open the app and view your points on the rewards screen.
Online account: Log in to your
PetSmart account to see your current balance and transaction history.
In store: Ask an associate at checkout to look up your points balance.
Email receipts for online orders: Your receipt will show your updated points balance after purchase.
Tracking your points regularly helps you know when you're ready to redeem for savings.
Tips for earning more points faster
Want to maximize your points? Here are some strategies that may help:
Shop during bonus or multiplier points events: PetSmart occasionally offers limited time bonus points and points multiplier promotions where you can earn extra points on specific purchases. Watch your email or check the app for these offers.
Use PetSmart services: Shop for services like grooming and boarding at PetSmart, which means more points to spend in store or online.
Set up Autoship: Automate your repeat purchases, have them shipped directly to your home, and earn points effortlessly every month.
FAQs
How many points do I earn per dollar at PetSmart?
You earn ten points for every dollar you spend on qualifying purchases and services at PetSmart.
Do I earn points on sale items?
Yes, you earn points on sale items just like regular-priced products. Points are based on your total purchase amount after discounts – excluding taxes and shipping fees if applicable.
Can I earn points on PetSmart Autoship orders?
Yes, Autoship orders are eligible for points. You'll earn ten points per dollar on every recurring delivery – excluding taxes and shipping fees.
When do my points post after a purchase?
Points typically post within 24 hours of your purchase for in-store transactions. Online orders may take a bit longer, once the order is processed or shipped.
What if I forgot to provide my Treats Rewards information at checkout?
If you forgot to provide your email or phone number at checkout, contact PetSmart customer support with your receipt. They may be able to manually add the points to your account.
Do I earn points on PetSmart grooming services?
Yes, you earn ten points per dollar on all Grooming Salon services, including baths, haircuts, nail trims, and specialty treatments.
Can I earn points on gift card purchases?
No, gift cards do not earn points. However, when you redeem a gift card for products or services, those purchases will earn points.
Where can I see my points history?
Log in to your
PetSmart account or open the PetSmart mobile app to view your full points history and transaction details. You can also check the
Treats Rewards FAQ for more information.