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PetSmart Treats Rewards Birthday and Gotcha Day Gift: What to Expect

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Your pet's Birthday, and/or Gotcha Day is special, and PetSmart Treats Rewards makes sure you celebrate together! With your free membership, you'll receive an exclusive gift and discount during your pet's Birthday or Gotcha Day month. It's PetSmart's way of saying thank you for being part of the pet-loving community.
Sign up for PetSmart Treats Rewards to celebrate your pet

What is the PetSmart Treats Rewards Birthday and Gotcha Day gift?

PetSmart Treats Rewards celebrates your pet's special day with an exclusive member gift. When your pet's Birthday or Gotcha Day rolls around, you'll receive 1,000 limited time bonus points, equaling $2 in savings, to spend during that month. You will also receive a member perk of 2x points on pet treats – valid for one use only.
This benefit is available to all PetSmart Treats Rewards members at no extra cost. All you need to do is make sure your pet's information is updated in your account.

What's the difference between a pet’s Birthday and/or Gotcha Day?

PetSmart recognizes two special milestones for your pet:
  • Birthday: The day your pet was born. If you know your pet's exact birth date, add it to your account to celebrate their birthday every year.
  • Gotcha Day: The day you adopted or brought your pet home. If you don't know your pet's birthday, you can celebrate their Gotcha Day instead, or in addition to their birthday.
Both milestones are equally special, and PetSmart Treats Rewards honors them with the same exclusive perks.

How to set up your pet's Birthday or Gotcha Day

To receive your pet's Birthday or Gotcha Day gift, you need to add their information to your PetSmart Treats Rewards account. Here's how:
  1. Log in to your account: Visit the PetSmart website or open the PetSmart mobile app and sign in to your PetSmart account.
  2. Go to your pet profile: Select the ‘Account’ tab and tap your pet’s profile icon
  3. Add your pet's Birthday or Gotcha Day: Select the pet and add their information.
  4. Confirm your email preferences: Make sure you're opted in to receive PetSmart Treats Rewards emails so you don't miss your pet's special gift.
Once your pet's information is saved, you're all set. PetSmart will notify you when your pet's Birthday or Gotcha Day gift is coming.

What kind of gift will you receive?

PetSmart Treats Rewards Birthday and Gotcha Day gifts are designed to help you celebrate your pet. You will receive:
  • 1,000 limited time bonus points to redeem during your pet’s birthday month
  • 2x points on treats for your pet’s birthday, valid for one use only
The exact gift may change throughout the year, but PetSmart always makes sure it's something meaningful for you and your pet.

When will you receive your pet's gift?

PetSmart Treats Rewards sends your pet's Birthday or Gotcha Day gift by the first day of your pet's birthday month. You'll typically receive an email notification with details on how to claim your gift. Make sure to:
  • Check your email: Look for messages from PetSmart Treats Rewards with your pet’s gift details.
  • Activate your pet’s birthday gift: Navigate to your account online or in the mobile app to activate your 1,000 limited time bonus points and your 2x points on treats reward
If you don't receive your pet's gift, contact PetSmart customer support for assistance.

How to redeem your pet’s Birthday or Gotcha Day gift

Using your pet's Birthday or Gotcha Day gift is easy. You can redeem it in store, online, or through the app.
Activate your offer:
Navigate to your account online or in the app and tap to activate your offer. Once activated, the 1,000 limited time bonus points will be added to your points balance, and your 2x points on treats will be ready for use.
In store:
Redeem your limited time bonus points at checkout by providing your email address or phone number to the associate. You can also present your member barcode which can be found in the upper left-hand corner under the ‘Account’ tab in the mobile app.
Online:
Log in to your Treats Rewards account and apply your 1,000 limited time bonus points, $2 in savings, at checkout. No further action is required to apply your 2x points on treats once activated. Some gifts can be combined with other discounts, coupons, or PetSmart Treats Rewards points. Check the terms of your pet’s specific gift to see what stacks.

Can you get Birthday or Gotch Day gifts for multiple pets?

Yes! If you have more than one pet, you can add them to your PetSmart Treats Rewards account. However, a maximum of two pets will receive 1,000 limited time bonus points to be applied during their celebratory month.

Other ways to celebrate your pet with PetSmart Treats Rewards

Beyond the Birthday or Gotcha Day gift, your free PetSmart Treats Rewards membership offers plenty of ways to treat your pet:
  • Activate personalized offers: Log in to your account to activate exclusive deals tailored to your pet's needs.
  • Earn points on every purchase: Get ten points for every dollar you spend on products and services at PetSmart. Redeem them for discounts whenever you're ready.
  • Shop member-only sales: PetSmart Treats Rewards members get early access to exclusive promotions throughout the year.
  • Give back to the pet community: Donate your PetSmart Treats Rewards points to PetSmart Charities through your account. You can also claim VIPP status if you adopted through PetSmart Charities.
PetSmart Treats Rewards is all about celebrating the bond between you and your pet while helping you save on the essentials they need.
Join PetSmart Treats Rewards and start celebrating your pet

FAQs

How do I get my pet's PetSmart Treats Rewards Birthday or Gotcha Day gift?

Add your pet's Birthday or Gotcha Day to your PetSmart account.

What if I don't know my pet's Birthday?

If you don't know your pet's exact birthday, you can celebrate their Gotcha Day instead. Enter the date you adopted or brought your pet home, and PetSmart Treats Rewards will celebrate with you.

When will I receive my pet's Birthday or Gotcha Day gift?

You'll receive your pet's gift by the first day of their celebratory month.

Can I add multiple pets to my PetSmart Treats Rewards account?

Yes, you can add as many pets as you have to your account. However, only the first two pets will receive 1,000 limited time bonus points as their gift.

What kind of gift will I receive for my pet's Birthday or Gotcha Day?

Up to two pets in your account will receive 1,000 limited time bonus points, $2 in savings, to redeem during their celebratory month. Up to 12 pets can receive the 2x points on treats offers – to be redeemed once per pet.

Do I need to do anything to receive the gift?

Yes, you need to make sure your pet's Birthday or Gotcha Day is added to your account and that you're opted in to receive PetSmart Treats Rewards emails.

Can I use my pet's Birthday gift with other discounts?

Some gifts can be combined with other discounts, coupons, or PetSmart Treats Rewards points. Check the terms of your pet’s specific gift to see what stacks.

What should I do if I didn't receive my pet's gift?

Check your spam folder first. If you still don't see it, contact PetSmart customer support to verify your pet's information is correct and your email preferences are set to receive promotional messages. Visit the PetSmart Treats Rewards FAQ page for more information.

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