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    Sterling

    4.6
    189 store reviews

    46220 Potomac Run Plaza

    Sterling, VA 20164

    (703) 444-6500

    See Store Details get directions

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    TODAY 9AM-9PM
    THU 9AM-9PM
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    MON 9AM-9PM
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    Note: Hours for Services (Grooming, PetsHotel and Training) and Holidays may vary. Please see store details or contact the store for more information.


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Top Paw® Double Door Folding Wire Dog Crate with Divider Panel
Hill's® Science Diet® Sensitive Stomach & Skin Adult Dry Dog Food - Chicken & Barley
ExquisiCat Naturals Multi-Cat Paper Pellet Cat Litter - Unscented, Low Dust, Low Tracking, Natural
Top Paw® X-Large Adhesive Leakproof Dog Pads - 28" x 34"
Top Fin® Essentials Aquarium Starter Kit
Oxbow Western Timothy Hay
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Sales Tax

United States Sales Tax:

PetSmart is required to collect sales tax on orders shipped to all states except: Alaska, Delaware, Montana, New Hampshire, and Oregon.

Sales tax is not charged on the purchase of Gift Cards. However, products purchased with Gift Cards will be taxed unless shipped to the states mentioned above.

Treats points will not be earned on taxes paid.

The appropriate state and local tax rate will be charged based on the price of the purchased products and, where required by law, on shipping and handling charges.

Sales Tax-Exempt Customers:

PetSmart will honor tax exempt purchases made by non-profit organizations, government organizations, and other similar organizations with valid proof of tax exempt status. Please be advised that effective 7/1/2021, PetSmart will no longer accept resale certificates as a valid sales tax exemption. Tax exempt purchases can only be made when paid for directly with funds of the organization. Any personal purchases are required to be made using a separate petsmart.com account and e-mail address.

To create a petsmart.com tax-exempt account:

  1. Create a petsmart.com account
  2. Email the following to TaxExempt@petsmart.com or fax to 1-623-580-6121:
    • Company/Organization Name
    • Name of primary purchaser
    • Address (including city, state, and zip)
    • petsmart.com email address (used to create your petsmart.com account)
    • Organization type (non-profit, government, etc.)
    • Exemption certificate or other proof of exempt status (in most cases a form 501 (C)(3) is not valid documentation to support a state sales tax exemption)

You will be notified via email once your exempt request has been approved. This may take up to 5 business days to process. Setting up your tax-exempt account prior to making your first order will ensure no tax is charged on the order.

If you place your order prior to receiving your approval email, tax will be charged and you will be required to request a refund. To receive a reimbursement, email your request to TaxExempt@PetSmart.com or fax to 1-623-580-6121. Please provide:

  • The online order number, AND
  • Sales tax exemption documentation (i.e. exemption certificate or resale certificate, etc.)

Please allow up to 10 days to process your sales tax refund. At this time, your tax exempt status will only be automatically applied to purchases made on-line. For in-store purchases, please provide a copy of your exemption certificate or your PetSmart issued tax exempt card to receive your tax exemption.

Canadian Sales Tax:

A service fee will be added to all orders shipped to Canada to cover the cost of export taxes.

International Value Added Tax (VAT):

Any order being shipped to a destination outside of the United States and Canada may be subject to import duties and taxes that are not collected by petsmart.com during Checkout. When placing an order on petsmart.com, you are considered the importer of record and must comply with all applicable laws and regulations. Charges for duties, taxes and the carrier's collection fee are in addition to your shipping charge and must be paid by you. You should contact your local customs office for further information.

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Save 15% off your purchase of $35 or more on Same-Day Delivery for merchandise on petsmart.com or the PetSmart app. Offer excludes all or select items from various brands; see product page to determine eligibility. Offer not valid on products purchased from The Pharmacy at PetSmart, services, gift cards, gift certificates, previous purchases and charitable donations. Savings will automatically reflect in shopping cart with purchase of qualifying product. Order by 9am for delivery between 12pm-3pm, by 1pm for between 3pm – 6pm, & by 3 pm for delivery between 6pm-8pm. Orders placed after 3pm will be fulfilled the next day. Select products not eligible for same-day delivery. While delivery is contact-free, we recommend being home during the delivery window to bring perishable items inside right away. Offer may not be combinable with other promotional offers or discounts. Prices & selection may vary. While supplies last. Quantities may be limited and deliveries may be delayed. Offer valid through 10/01/2023.

*Terms & conditions apply. Eligible products only. See product page for eligibility and offer details.

⁑Offer valid through 9/30 in stores & online on large Merrick dog food bags (20lb or more). Use MERRICK10 online at checkout or Treats membership ID in stores. Prices & selection may vary. While supplies last.

⊛ Offer valid 8/28/2023 - 10/1/2023 with Treats membership in-stores & online. Offer may redeemed once during the offer period with a maximum earning of 4,000 bonus points. Must activate offer prior to purchase to receive bonus points. Services and merchandise must both be purchased in the same 24-hour calendar day. Pre-paid training classes and packages are not eligible. Must be signed in to your Treats account online prior to purchase or use your Treats membership ID in stores at checkout. May not be combinable with other available bonus points offers. Products & services are subject to availability. Quantities & space may be limited. Pet age, health & vaccination requirements apply for services. Breed restrictions may apply. At the sole discretion of PetSmart, some pets may not be permitted. Points will be credited to your Treats account 24 – 72 hours of your purchase. Treats rules apply. See www.petsmart.com/treats or www.petsmart.ca/treats for details.

Save 35% on your first Autoship order up to a maximum savings of $20.00 and 5% on all recurring orders. Certain products and brands are not eligible for sitewide offers or promotions and specifically excludes: select products from The Pharmacy at PetSmart, all Royal Canin and Eukanuba products, all services, give cards, gift certificates, previous purchases and charitable donations. Must be signed in to your Treats account to receive discount. Savings will automatically reflect in shopping cart with purchase of qualifying product and enrollment in Autoship. Offer may not be combinable with other promotional offers or discounts. Treats members receive free shipping on select orders over $49.00, prior to taxes & after discounts are applied. Add'l terms apply. Prices & selection may vary. While supplies last. Quantities may be limited and deliveries may be delayed. Terms and conditions of this offer are subject to change in the sole discretion of PetSmart.

Treats members enjoy Free Standard Shipping on select orders over $49. Must be signed into your Treats account prior to purchase. Transaction total is prior to taxes & after discounts are applied. Savings will automatically reflect in shopping cart with the purchase of qualifying merchandise. Maximum value $75. Due to size and/or weight, certain items bear an additional shipping surcharge or special handling fee. Valid only on orders shipped within the contiguous 48 U.S. states, military APO/FPO addresses and select areas throughout Canada. Offer not valid on all or select products in the following categories: live pets, canned, fresh or frozen foods, select cat litters. Offer may not be combinable with other promotional offers or discounts. Terms and conditions of this offer are subject to change at the sole discretion of PetSmart. Delivery may be delayed due to acts beyond our reasonable control, which may include, but are not limited to, weather, strikes, power outages, shutdowns, local, provincial or federal governmental actions, and other similar acts. Offer valid on PetSmart.com.

Free Same-Day Delivery offer valid on select merchandise purchased at petsmart.com when choosing Same-Day Delivery. Same-day delivery is available in most areas. Order by 9am for delivery between 12pm-3pm, by 1pm for delivery between 3pm-6pm, & by 3pm for delivery between 6pm-8pm. Orders placed after 3pm will be fulfilled the next day. Delivery may be delayed due to acts beyond our reasonable control, which may include, but are not limited to, weather, strikes, power outages, shutdowns, local, provincial or federal governmental actions, and other similar acts. While delivery is contact-free, be sure to be home during your delivery window to bring any perishable items inside right away. Prices & selection may vary in stores & online. While supplies last. Quantities may be limited. See www.petsmart.com/help or store associate for more details.

Curbside orders must be picked up two hours prior to store closing time. In store pickup available during all store hours. Orders must be placed three hours prior to store closing for same day pickup. Store hours may vary. Check your local store for details & current store hours. Prices & selection may vary by store & online. While supplies last. Quantities may be limited. See www.petsmart.com/help or store associate for more details.

If PetSmart is out of crickets, we will offer one coupon per family for 25 free crickets, valid through 12/31/2023. See coupon for details. Coupon is valid at the issuing store only. Customers may receive only one coupon per out of stock period. (The out of stock period ends when the store receives a new shipment of crickets.)

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