New Indirect Vendor Invoice Process

To increase Accounts Payable (AP) productivity, planned for July 1, 2019 we will be upgrading our SAP Vendor Invoice Management (VIM) system, which means that some of the processes we must change will have a direct effect on the speed at which we input invoices.

Invoices not following the new requirements will not be processed into our VIM system, which could result in delay of payment. Such incomplete invoices will be returned to you for correction. Once corrected, you may resubmit the invoice for processing.

View an example Indirect Vendor Invoice

How to submit invoices

If PetSmart has NOT submitted a Purchase Order:

ALL invoices must be submitted as PDF attachments via email to: invoices-petsmart@PetSmart.com.

• Each PDF can contain only one (1) invoice.
• Multiple invoice PDFs with a resolution of 300dpi or greater can be attached to a single email.

If PetSmart has submitted a Purchase Order:

ALL invoices must be submitted as PDF attachments via email to: PO-invoices-petsmart@PetSmart.com.

• Each PDF can contain only one (1) invoice.
• Multiple invoice PDFs with a resolution of 300dpi or greater can be attached to a single email.
• Purchase Order number must be provided on the invoice to PetSmart.

What needs to be on your invoices

The quality of the data on the invoice is critical to this process. In addition to the standard invoice information (date, invoice number, item number, quantity, price, total value, invoice currency, etc.), invoices must contain the following additional information/data, or they will be rejected and returned:

• PetSmart Vendor Number (see above)
• Acceptable "bill to” entities include:
• PetSmart LLC
• PetSmart Home Office, Inc.
• PetSmart Veterinary Services, LLC
• PETM Canada Corporation
• PetSmart Puerto Rico, LLC
• PetsCard, LLC
• PetSmart Distribution, Inc.

• The PetSmart PO number (if applicable)
• The PetSmart Store or DC number
• The email address of your PetSmart business contact who coordinated the purchase of goods or services

We greatly appreciate your cooperation and assistance while we transition to a more effective, efficient VIM system. If you have questions regarding these requirements, please contact FinancialCompliance@PetSmart.com.