Mobile Messages

Sign up to get exclusive offers, sale notifications and content directly on your phone!

Update your account preferences to opt-in for PetSmart’s text alerts, where you’ll be the first to know about too-good-to-miss offers, in-store events and more for you and your pet.

• If at any time you want to stop receiving promotional texts from PetSmart, you can opt-out by texting STOP to 704704. You will receive a text message confirming that your opt-out request has been received.
• If you have any questions or need help with the messages you receive from PetSmart, text HELP to 704704.

Get status updates for your pet’s upcoming grooming and services appointments!

In addition to promotional text messages, you also have the option of receiving text message alerts regarding services you have purchased or selected. Simply opt-in for text alerts when you are booking your service online or in-store.

• If at any time you want to stop receiving promotional texts from PetSmart, you can opt-out by texting STOP to 26392. You will receive a text message confirming that your opt-out request has been received.
• If you have any questions or need help with the messages you receive from PetSmart, text HELP to 26392.

By participating in any of our mobile programs, you agree to receive recurring automated marketing phone calls and text messages at the phone number your provided at opt-in. Phone calls made and text messages sent to your mobile device may be generated using an automated system for the selection or dialing of telephone numbers. Message frequency will vary. Your consent to receive marketing messages via phone or text is not a condition of any purchase. You agree to notify PetSmart at 1-888-839-9638 in the event that you change or disconnect your mobile phone number. Message and data rates may apply and are billed by and payable to your mobile service provider. Delivery of messages are subject to the effective transmission by your mobile service provider and any policies or terms established by your mobile service provider. For SMS messages, text HELP for help and STOP to opt out.
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device. PetSmart’s Terms of Use and Privacy Policy apply and are subject to change.

Compatible carriers include:

AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular, Cellular One, MetroPCS, ACS/Alaska, Bluegrass Cellular, Cellular One of East Central Illinois, Centennial Wireless, Cox Communications, EKN/Appalachian Wireless, GCI, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, Nex-Tech Wireless, Rural Cellular Corporation, Thumb Cellular, United Wireless, West Central (WCC), Cellcom, Cellsouth, Cricket, Cincinnati Bell and Virgin Mobile. T-Mobile® is not liable for delayed or undelivered messages