Mobile Messages

Sign up to get exclusive offers, sale notifications and content directly on your phone!

Update your account preferences to opt-in for PetSmart’s text alerts, where you’ll be the first to know about too-good-to-miss offers, in-store events and more for you and your pet.

• If at any time you want to stop receiving promotional texts from PetSmart, you can opt-out by texting STOP to 704704. You will receive a text message confirming that your opt-out request has been received.
• If you have any questions or need help with the messages you receive from PetSmart, text HELP to 704704.

Get status updates for your pet’s upcoming grooming and services appointments!

In addition to promotional text messages, you also have the option of receiving text message alerts regarding services you have purchased or selected. Simply opt-in for text alerts when you are booking your service online or in-store.

• If at any time you want to stop receiving promotional texts from PetSmart, you can opt-out by texting STOP to 26392. You will receive a text message confirming that your opt-out request has been received.
• If you have any questions or need help with the messages you receive from PetSmart, text HELP to 26392.

By participating in PetSmart’s Mobile Program you are agreeing to receive recurring marketing messages with a varying frequency and phone calls and texts sent using an automated telephone dialing system to the mobile number provided. Consent is not a condition of purchase. Message & data rates may apply. PetSmart’s Terms of Use and Privacy Policy apply and are subject to change.

Compatible carriers include:

AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular, Cellular One, MetroPCS, ACS/Alaska, Bluegrass Cellular, Cellular One of East Central Illinois, Centennial Wireless, Cox Communications, EKN/Appalachian Wireless, GCI, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, Nex-Tech Wireless, Rural Cellular Corporation, Thumb Cellular, United Wireless, West Central (WCC), Cellcom, Cellsouth, Cricket, Cincinnati Bell and Virgin Mobile. T-Mobile® is not liable for delayed or undelivered messages