item: 5118027 By PetSafe

PetSafe® Drinkwell® Platinum® Pet Fountain

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Old Price $47.99
$47.99
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Treats™ loyalty program members enjoy Free Standard Shipping on orders over $49. Members must sign in for discount to apply. Transaction total is prior to taxes & after discounts are applied. Due to size and/or weight, certain items bear a shipping surcharge or special handling fee, which will still apply. Savings will automatically reflect in shopping cart with the purchase of qualifying merchandise. Maximum value $75. Valid only on orders shipped within the contiguous 48 U.S. states, military APO/FPO addresses and select areas throughout Canada. Offer not valid on all or select products in the following categories: live pets; canned, fresh or frozen foods; select cat litters. Offer may not be combined with other promotional offers or discounts. Terms and conditions of this offer are subject to change at the sole discretion of PetSmart.

Sign In & Enjoy Free Shipping Over $49

Treats™ loyalty program members enjoy Free Standard Shipping on orders over $49. Members must sign in for discount to apply. Transaction total is prior to taxes & after discounts are applied. Due to size and/or weight, certain items bear a shipping surcharge or special handling fee, which will still apply. Savings will automatically reflect in shopping cart with the purchase of qualifying merchandise. Maximum value $75. Valid only on orders shipped within the contiguous 48 U.S. states, military APO/FPO addresses and select areas throughout Canada. Offer not valid on all or select products in the following categories: live pets; canned, fresh or frozen foods; select cat litters. Offer may not be combined with other promotional offers or discounts. Terms and conditions of this offer are subject to change at the sole discretion of PetSmart.

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The Petsafe Drinkwell Platinum Fountain holds over one gallon of water, which s continuously circulated to keep it cleaner and fresher. This fountain also features a replaceable carbon filter that removes bad taste and odors. Meanwhile, its free-falling stream aerates the water, making it fresher and encouraging your pet to drink more.

Features:

  • Activated carbon filter removes bad tastes & odors and plastic pre-filter catches hair & debris
  • Spout & receiving ramp reduce splash and noise
  • Control the rate of water flow
  • Rubber feet prevent fountain from sliding on slick floors
  • Low-voltage, submersible pump for safe & quiet operation
  • Disassembles for easy cleaning

    Includes: 1 Fountain
    For: Dog, Cat
    Environment: Indoors
    Material: BPA-free plastic
    Capacity: Holds 166 ounces of water
    Care Instructions: Dishwasher safe except pump

  • PetSafe® Drinkwell® Platinum® Pet Fountain
    47.99 New Available
    PetSafe® Drinkwell® Platinum® Pet Fountain is rated 4.1 out of 5 by 84.
    Rated 5 out of 5 by from Great Water Fountain I bought this for my two cats when they were kittens and have not had a problem with this product. The cats are now three years old and still love to drink out of it.
    Date published: 2011-03-09
    Rated 5 out of 5 by from Keeps my cat out of the bathtub My cats loves to drink out of the bathtub, it's something about the running water that they love. I did a lot of research comparing different fountains and landed on this one. First, assembly is quick and easy. It's also very easy to take apart and clean; which I do about once a week (we have a lot of sediment in our water). If you your water isn't great, like mine, it would probably be best to use bottled water. Second, one reviewer complained about having to turn the water bottle part over and how water goes everywhere. I found that if you pull up on little grey "stopper" on the screw top and hold it over the opening that it slides into while you turn it over, there is little to no spillage. Third, people have complained that the fountain part stopped working. I've owned the fountain for almost four months now and it still works great. One thing to be aware of is the position of the black lever that is attached to the submersible pump. The further to the left the lever is turned, the less the water flow; thus, the more to the right the more water flow. I can't say for sure if that is the reason the others had problems, but I know it took me a while to figure that out. A helpful tip another reviewer posted is to place the water fountain on the opposite side of the house than the food bowl. They are a lot less likely to throw up in their water bowl.
    Date published: 2014-09-11
    Rated 4 out of 5 by from To all those that have had problems with their drinkwell you must pull out the motor when it stops working and clean it There is a video on utube about it After I did that my drinwell worked fine if it still does not work then you need to buy a replacement motor much cheaper then a new fountain
    Date published: 2013-08-08
    Rated 4 out of 5 by from I bought this fountain 3 years ago and loved it! My cat enjoyed the fountain as much for amusement as for drinking. I only got rid of it when the pump finally gave out after 3 years of continuous use. Only downside to this product is that it is bulky and not very aesthetically pleasing, and as time went on the plastic developed a weird smell even with regular cleaning.
    Date published: 2015-05-20
    Rated 5 out of 5 by from drink 2 ways I felt kinda skeptical about this at first but I KNEW that at least one of our cats would like it. One of our 'girls' is part Maine coon and loves playing in water. I have spoiled her by leaving a water bowl in the sink for her to play in and drink from. The fountain allows her to drink from the cascading water, which she figured out right away. Our other 'girl' drinks from the water in the bowl part. The motor isn't that loud, either. I followed Jackson Galaxy's advice on putting their water across the room from their food, too. All in all, I think the pet fountain is GREAT and I will recommend it to other pet owners.
    Date published: 2014-02-16
    Rated 4 out of 5 by from Color is different than online but still awesome! We got this for our cat about 2months ago. It took her awhile to actually get used to it as she was one if those cats addicted to drinking from the tap. But she now loves it and we're also pretty sure she's drinking a lot more now. It's easy to assemble, cleaning is also easy even though when I open It up it hardly needs it. Its also pretty quiet and it's nice to be able to change the flow if the water.
    Date published: 2015-03-18
    Rated 5 out of 5 by from Nice product Our cats love drinking from this fountain. Very easy to refill and keep clean.
    Date published: 2014-03-09
    Rated 5 out of 5 by from Best I've tried yet I really did my research on various water fountains this time. I had purchased a cheap one and got what I paid for. A water fountain that quit a few weeks and couldn't be replaced because it was an old model. I have a Toy Poodle, and small Miniature Poodle, and an oversized Sheltie. I really like this fountain because it's not too deep for my tiny Toy to get at. I clean once per week and always have filters on hand. So far so good! And it's really quiet. Great product.
    Date published: 2011-10-27
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    How big is it?

    Asked by: Michael50
    Great question, Michael! Our Drinkwell Platinum Fountain measures 10" High x 10½" Wide x 15¾" Deep.
    Answered by: PetSafe Brand Expert
    Date published: 2019-01-25

    mine is leaking, would you know why

    Asked by: oriole
    Oh no! We are terribly sorry to hear that your fountain is leaking. Please know this is certainly not what we expect from this product and we are happy to help you get to the bottom of this. Give us a call when you can at 1-800-845-3274 for warranty and product assistance.
    Answered by: PetSafe Brand Expert
    Date published: 2018-12-01

    Hello, how long before you need to refill water in back reservoir? (fountain would be used by one cat). Thank you

    Asked by: Audrey2
    Depends on your cat. But with one cat I would say it won't run out between cleaning cycles which should be at the very least every 2 weeks. I then clean the unit and install fresh water from my Reverse Osmosis system. I change the filter once a month or every 2 cleaning cycles. Don't be lazy cleaning the unit. It does get slimy and your cat won't like to drink out of it. So please don't overlook the cleaning and refreshing of the water.
    Answered by: IndyTom
    Date published: 2018-12-17

    Does this run continuously, or do you need to unplug it at night?

    Asked by: kitkats
    It runs 24/7. Had mine for 4 years and the only time I unplug it is for cleaning the unit.
    Answered by: IndyTom
    Date published: 2018-11-27

    Why does it overfill the bowl and then run out all over the floor?

    Asked by: ZippyCat
    It does that to mine as well but only if you let the reservoir go down to about 1/4 capacity. For some reason it then lets all the water into the bowl and it runs over. If you keep the reservoir filled this will not happen.
    Answered by: IndyTom
    Date published: 2018-11-27

    How often should the filter be changed?

    Asked by: Shaquana
    Hi Shaquana, great question! We recommend changing the filter every 2-4 weeks depending on use.
    Answered by: PetSafe Brand Expert
    Date published: 2018-06-12

    use of this water dispenser after one month of recycling the same water, the water and container get slimy. how do you prevent this.

    Asked by: Romeo my cat
    Hi there, thank you for your question! To prevent the water and unit from getting slimy, you will need to fully disassemble the fountain and pump and clean each piece thoroughly. Additionally, using a 50/50 solution of vinegar and hot water to clean the system will help.
    Answered by: PetSafe Brand Expert
    Date published: 2018-12-17

    I got this several months ago, and my cat loves it. Today the water suddenly drained out of the plastic jug in the back. making the floor sopped. What went wrong?

    Asked by: kathy58
    We're sorry to hear about the issue you've run into with your fountain, Kathy! This issue is typically caused by damage to either the reservoir itself or the reservoir cap. Because the reservoir regulates the amount of water that is dispensed into the bowl by using the water/air pressure inside the reservoir, damage to it can affect that pressure and cause more water to be dispensed than necessary. Make sure to check both of these parts carefully for any small holes or cracks on it. If you find any damage, or you do not but the problem persists, please give us a call at the number 1-800-732-2677 and we will be more than happy to help out!
    Answered by: PetSafe Brand Expert
    Date published: 2018-03-05
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