Rated 2.1 out of 5 by 35
Rated 1 out of 5 by LKS2015 DO NOT BUY!
Cheap pump and constantly gets clogged. It has to be cleaned every other day otherwise it starts making loud noises. The 1st water fountain we purchase we had taken back to Petsmart and exchanged it thinking that we had bought a broken one however the same thing has happened with the 2nd one.
July 20, 2016
Rated 1 out of 5 by kelsey2314 Loved at first but didn't last long
This thing was awesome at first and my cats really enjoyed it. They love drinking from the running water. After about 2 months I would often have to adjust the knob that controls the level of water flow as it would start to not run as high and thus make loud dripping noises (even though it had water up to the full line). That wasn't that big of a deal, an easy fix. But now that knob broke off approx 4 months after purchase. It seemed like it got weak from being in the water, but that is what it should be designed to do? So with that knob broken there is no way to get the water to stay flowing without keeping my hand on the knob. I'm not sure if this is an isolated defect, but it looks like this product doesn't come highly recommended. For the price I would have thought it would have had a longer life.
July 6, 2016
Rated 1 out of 5 by fredderf81 DO NOT BUY THIS
This item is cheap - the tabs that keep the water fall top on will break within 2 weeks. This item leaks - the left spout is placed too close to the edge. we let this on and didn't check to make sure it was working correctly - we assumed because it was $50 that it would. the water leaks off of the left side of the unit and caused severe damage to our floor. if you buy this you do it at your own risk. you have been warned
May 7, 2016
Rated 4 out of 5 by B1217 Requires some work
My cats love this. I bought it because my older cat is fascinated with running water and I thought he would enjoy a fountain. At first, he was scared of it, but he got used to it. My younger cat enjoyed it right away. My only complaint is not really a complaint; you go through filters quickly, but that's to be expected. It's not like that is something the manufacturer can help. I think the instructions say to replace the filter every 2 weeks, but in my experience, if you keep everything clean, the filters will last about a month. Other reviewers have said it is noisy- the only time I have noticed it making obnoxious sounds is when the filter needs to be cleaned or changed. Perhaps in their case, they got a bad product, but in my case, it is a fixable issue.
November 11, 2015