Rated 3.3 out of 5 by 214
Rated 1 out of 5 by shlomi poorly designed & made
Cheaply made with inferior materials. The locking mechanism broke on second day of use, a result of poor design. I'll replace it with a sturdier product from another vendor.
November 20, 2015
Rated 5 out of 5 by Bops Safe Haven
Our dogs stay safe and sound in their room when we are out and at night. We've also used it for pups we've fostered and never had any escape or damage the crate. Our pups (2 chihuahua terrier mixes) snuggle into their blankets and sleep the night away in the large crate built for two.
November 18, 2015
Rated 1 out of 5 by panc4 Joke of a product.
I don't usually leave comments because I don't want to go through the hassle of making an account to complain about a few small things but since my dog has escaped from this "crate" for the 3rd time, I just had to leave a review.
What were they thinking when they designed the lock on this? All the dog has to do is force the cage up and out and the door opens. My dog escaped and ruined a few things while I was at work. I mean, a lot of things can happen between the time that you're gone. Aside from possessions, your dog can seriously hurt themselves.
The whole purpose of having a crate is defeated since it's so easy for a dog to just go out and roam freely while you're gone a few hours. DO NOT BUY THIS PRODUCT.
tl;dr: Locking system is a joke. Serious design flaw. Terrible product, your dog will get out if they are smart quite easily.
October 25, 2015
Rated 1 out of 5 by PAMinPA to say this crate "locks" is just silly
Our 8-week-old golden retriever learned how to escape on her fourth night - an easy feat, really, requiring only a simultaneous upward and outward push on the door with her nose. Sure wish we would have read all the reviews noting this problem before purchasing! I am surprised that the manufacturer hasn't remedied this - and that PetSmart continues to sell this product. On the plus side, it was easy to set up in just a few minutes, and the rep at our local store was very nice about letting us return it! I definitely do not recommend purchasing this product.
September 1, 2015