Rated 3.4 out of 5 by 178
Rated 1 out of 5 by SLKH Thank you PetSmart for taking this crate back
Thousands of dollars of damage done to my home when I used this crate with a new 80 lb retriever who escaped from the Kong Crate. The latching system on this crate is so poorly made. I typically do not write reviews of products unless I have something positive to say but this was so upsetting that I had to take the time to protect someone else from this crate!
July 16, 2016
Rated 1 out of 5 by Reese384 waste of money
Doesnt hold in my 35lb dog every day I come home he has escaped out the end door very poor design for what they charge for it I dont reccomend
May 12, 2016
Rated 1 out of 5 by Kevin827 It worked well for a couple of days.
My dog had broken out of 2 crates prior, and a mate asked if I wanted him to buy this crate for me. I was very skeptical but shrugged and agreed. Setting it up was a terrible process and we hit a snag where the front panel just wouldn't come up. After some banging on it and pulling, we finally got it set up. The two doors were a bit awkward to use, as they would sometimes pop off the rail and need to be manhandled back on track. My dog was fine in it the 1st day. Fine the 2nd day. Pushed the tray out the 3rd (a sign he had had enough and was plotting his escape). The 4th day he had gotten out and trashed the house. He had somehow pulled the bottom part of the bigger side door inward, pushed the door up, and then he was free. Now I can't even fix it and I'm still not entirely sure how he did it. Wouldn't recommend it to anyone with a dog with separation anxiety like mine. For a mild mannered dog that doesn't care or whines a nit when you leave, maybe.
February 15, 2016
Rated 2 out of 5
by DP2358 Strong but not strong enough
This is definitely a bit overpriced and it couldn't handle a puppy Doberman. Within 1 year my dog has managed to breakout out of both doors. Yes I know my dog is somewhat intelligent (at times) and he managed to find a weak point and he kept working it until he could pop out the door within 5 minutes.
I then zip tied the doors shut. He would nip each zip tie and then pop the door right off again with his paw. The cage lasted two years because I have about 65 zip ties reinforcing the front door and I put the large side door against the wall so he can't pop it open. This causes me to slide the moderately heavy cage away from the wall with my 100 pound bundle of joy each time I need to get him out.
The use of a guillotine door is "meh." I get the pup in the cage, stand up to slide the door down and he zips right out thinking we just started a cool game of "Not a chance am I staying in there." Also once the guillotine door is slightly bent, good luck jostling it back into place if it comes off its track.
The pad that is sold separately is a waste. I came home to my dog looking like santa clause within a week of owning it. This led me to analyze his droppings for 3 days to make sure all the pipes were still working.
So yes, it is a cage, if you have a dog that has some type of intelligence, you will be out 200 dollars real quick.
February 5, 2016