KONG® Durable Crate Pad Pet Bed
Don't waste your money!
I was looking for a durable bed for inside my puppy's crate and this Kong bed seemed like it was made of pretty tough material. Aparently not tough enough, my puppy had it ripped open and all the stuffing pulled out in a matter of a few hours.
August 16, 2014
Not what I exepcted
This bed is not what you expect from Kong, what's worse is Kong claims it isn't their product and that it is a Petsmart product that Kong is okay with Petsmart using Kong's name.(See below# Regardless I would avoid this bed considering the price it will frustrate you knowing the bed won't last longer then a week. The under material is lose enough for a dog to grab and separate from the top padding and the side material is made of a thin material that is easily torn and as seen in other pics you will have stuffing everywhere.
"Hello James -------, We have received your information here at our KONG comments email. Please note, the KONG 48" Crate Pad is strictly a PetSmart proprietary product. It is made and distributed directly by PetSmart only. For answers to any questions or issues you may contact PetSmart through their website at http://pets.petsmart.com/help/store-help/ or you may also contact them at their Customer Care phone number, #888) 839-9638. They will be able to help you. We have licensed our brand name to Petsmart recently on a variety of products that fall out of our normal toy and treat lines. KONG has worked with PetSmart to develop these products. While these products are marketed under the KONG brand, PetSmart has retained the direct contacts with the manufacturers. Because of these contacts PetSmart would be better equipped to handle your questions with the specific products. However, even though PetSmart will be helping you with your comment directly, we continually review comments such as yours on our own as well as with Petsmart to improve these products. We work hard to have all the products under the KONG brand meet our high standards. For that reason we very much appreciate your feedback which allows us to continually work at improving all products that carry our name. Thank you for taking the time to contact us. As a side note, feel free to join KONG Connect, if you haven't already. There you can sign up to get the KONG newsletter, birthday wishes for your pets, notifications, and special offers for new products. Please also visit KONG Company Website any time to see other KONG Dog Products. Sincerely, Pam Clift Consumer Relations Kong Company 16191 Table Mountain Parkway Golden, CO 80403 ------------------------------------------------------------ Date: 07/27/2014 Name: James --------- Email:--------- Breed: Dog Terrier Mix Pet's Name: Harper Product Name: Kong 48" Crate Pad Entry Id: 69805 Comments: The product did not hold up at all and for the price and the expectation of the products quality based on the Kong name."
August 3, 2014
My two year old Golden chewed it to shreds. Not sure on purchasing another.
April 16, 2014
We love this Kong Crate pad. We bought it for our 12 week old at the time goldendoodle puppy. Never had a problem with it. We have washed and dried several times and it still looks amazing. He is now 6 months old and we have bought him a bigger crate and are headed to buy our second crate pad. Not sure how someone can blame the crate pad for their dogs bad behavior. It's not made of rubber like a Kong toy would be, so how people are comparing it to the brands other products is beyond me. We have and are going still going thru teething with our puppy and he doesn't chew this and if he did it would not be the pads fault. 5 Stars its a great bed.
April 9, 2014