Rated 4 out of 5 by 23
Rated 5 out of 5 by Andrea91 Great Product, Great Service
Not only is this a great fountain, the 1-year warranty shouldn't be ignored either. I bought this for my 4 large dogs and 2 cats (trying to keep a standard bowl full was a joke). I enjoy the fact that the bowl stays fuller longer AND the water is constantly being cycled, so I worry less about stagnant water and unwanted bugs. I also noticed that my dogs drink a little more. I can only guess they enjoy the fresh water!
Recently, the bottom of my bowl cracked. Every time I would fill the bowl, water would be absolutely everywhere within an hour. With most products, when you reach out about a warranty the company gives you the run around; tries to tell you they don't cover that particular problem, offers to send you a replacement for a fee (that's usually at least 1/2 of the purchase price anyway), etc. I reached out to Drinkwell expecting the same service. I was pleasantly surprised when I received a response within 24 hours offering to replace my fountain for no charge!!
It's rare that I find a product that I love and that is backed up with spectacular customer service as well. I'll be a Drinkwell customer for life!
October 3, 2016
Rated 2 out of 5 by cc8532 It gets Too Gross
It's nice to have a lot of water available to the dogs and be filtered, however, the filters need to be changed too often, and the whole things gets gross and disgusting and you can't even reach in the cracks and crevices to properly clean it. I don't recommend it.
July 23, 2015
Rated 5 out of 5 by Laurizzz Love it
I've bought 2 of these things already because we have 3 pets (2 dogs and a cat) that love the fountain and it keeps them from drinking the pool water. It does make a slight buzzing noise if the water level is low or it gets clogged and it’s not the easiest thing to clean but overall, we're very happy with this fountain.
May 21, 2015
Rated 4 out of 5 by Julie2014 Great Drinking Fountain
This is our first drinking fountain and so far we love it. We have had it for a little over a week. Our cat and dog both like it. We were worried that they would try to play with the water coming out but they only try to drink from it. My only complaint is that when we first put it together and used it some of the black stuff from the filter came out and settled at the bottom of the bowl, but after I cleaned it it did not do that again. It seems to keep the water very clean.
February 11, 2014