Rated 3.2 out of 5 by 83
Rated 5 out of 5 by GarfieldFan1969 Best HOB Filter I Have Ever Used! Excellent Customer Service.
I have been an aquarium enthusiast for more than 30 years and the Penguin is the best HOB filter I have ever had. The Bio-Wheel offers the best biological filtration by providing the ability for both beneficial bacteria to grow on its surfaces, helping to lessen nitrate as well as ammonia and nitrite. Customer service is excellent as well. One of the rubber tips on my impeller stretched over a year's time and was not fitting properly. I contacted customer support to see if I could purchase just the tips and Laura Bradley contacted me in just a few days with an offer to mail me a new impeller at no cost. I am planning on setting up a larger tank ASAP (I really miss having a tank bigger than 20 gallons in the house) and have every intention of trying one of the Emperor HOB filters with it. I have been a fan of Marineland for many years and the Bio-Wheel technology ensures I will remain a fan for a long time; the customer service just sweetens the pot. :-)
August 16, 2015
Rated 1 out of 5 by SleeplessInMyBedroom Loudest filter I have ever owned, regardless of the water level.
I am sitting here months after purchasing this product listening to it splash water. How I've been able to maintain my sanity perplexes even me, as my aquarium is in my bedroom. From the moment I took it out of the box it was loud, but please keep in mind this is after I had to exchange it twice due to mechanical noise. When I heard no mechanical noise from this one I was thrilled, the splashing I chalked up to the biowheel not being broken in. Days passed, weeks passed, months passed, and it still makes significant splashing sounds. I purchased the 200 model because we have a 150 on the aquarium in the living room and it's very quiet, but sadly the 200 has done little more than grate on my nerves. I've adjusted the water level countless times to no avail, sure it provides adequate biological filtration, but I have no reason to believe that it is performing any better than any other (quieter) filter in existence. Early on I tried contacting the company, they assured me it was due to the biowheel not being broken in yet, confirming my suspicions. Sorry guys, I'm pretty sure it should be broken in by now. I'm just going to live with it this way and hope the splashing becomes comforting white noise. I would not recommend this filter. I feel kind of stupid for giving it as many chances as I did.
August 13, 2015
Rated 2 out of 5 by Roxy1971 Noisy
This has got to be the noisest filter i have ever purchased.(was on sale)Its not the waterrflow but a almost grinding mechanical noise. Very annoying and loud. Filters the water great if you can tolerate the noise.im sure whatever is grinding will take its toll and kill the filter itself. Ive tried playing around with the intake tube as well as completely disassembling it and putting everything from the impellar to the media,Several times to no avail there is just no getting this thing to run quietly. So i will be returning this come tomorrow morn and going back to a bigger sized fluval the ever faithful and quiet running filter.best part i wont be spending a fortune on filter media should have went with my gut instict inthe first place.
July 6, 2015
Rated 3 out of 5 by Roxy1971 Noisy
Very noisy . Its not the waterflow but mechanical noise almost like a grinding i have tried playing with the intake tube to completely removing the propellar to make sure it was sitting in correctly. Nothing has helped. Unsure if im going to keep it or return it. It filters the water terrific would be a great product if not for the noise.
July 5, 2015