Rated 3.3 out of 5 by 243
Rated 1 out of 5 by buckchaser Total Garbage
The only reason I am giving this crate a star is because there is no option to give it no stars. I got two of these crates in the 48" size 6 months ago. I figured the latch would contain my Houdini underlings (malamutes) No such luck. Within three days my male figured out how to hit the latch ends (inside the crate) and pop the doors upwards to get out. So I had to get carabiner clips to clip the latches down. Worked temporarily until the tabs that sticks out from the top to rest on top of the ends snapped off 2 weeks after I got the crates. Both tabs on both crates snapped at the same time. So I zip tied the end panels since it was a cash purchase and I could not find my receipt. These crates are 6 months old and look 6 YEARS old. The coating did not last peeled right off at every point that metal touches, so the crates are rusting horribly. They look like they have been stored outside in the elements for years. The bottoms of the doors are bent since there is no hook on the door that will hook onto the crate side, the connectors on both crates are so rusted that I moved one today and two connectors crumbled right off. The pans on both crates cracked and broke within a few months. And since I didn't get them during this sale, I paid almost $200 each for them, that is money down the drain and wasted. I would have been better off going elsewhere and paying for shipping. DO NOT WASTE YOUR MONEY.
October 13, 2016
Rated 5 out of 5 by gaterose Great kennel just read the instructions!
Can't believe this has such a low rating because people don't know how to use it, I wish I could give it 6 stars. I love the kennel, the latch is much more convenient than most and just as secure. Can't believe I only paid $40 for the 36"! The handle latch design means you can close the door and fully latch the kennel in one motion instead of shutting the door then latching two individual latches.
People who are saying their dogs can get out obviously don't understand the latch and didn't read the instruction sheet. If you latch the doors properly there is NO WAY a dog will get it open.
October 8, 2016
Rated 5 out of 5 by jenny230 The handle is the latch! Great crate!
Don't be fooled by the reviews about the door not latching. After reading a few other reviews it made total sense to me. The door latches perfectly as long as you know the handle is the latch. You keep the handle in the "up" position until you close the door. After you close the door you place the handle down and it puts a nice tight closure at the top of the crate. If you don't do this then the dog can figure out how to escape easily. I have a pretty smart Boxer in my crate and she can't get out.
August 23, 2016
Rated 5 out of 5
by ilovelucyyy Great product, great price
This is a good crate at a fantastic price. At first I didn't understand how to work the latch properly either. The latch operates fine once you understand how it works. We were using it incorrectly for the first couple weeks, and while our puppy never broke out, I had my concern about its security when she got bigger. But now I understand how it works. You have to lift up the handle ALL THE WAY, then push and drop the door in place before letting the handle come back down. We have now purchased this item in a second, bigger crate. You cannot beat this price. I also LOVE the second, side door.
August 20, 2016