Rated 3.4 out of 5 by 181
Rated 2 out of 5 by Rcola325 Meh..
I love kong products so went ahead and purchased this for the back of my jeep since it had a side door. However, when I got it home I realized the side door opens by pulling the panel up, which you can't do when there's no top room like in a car or if you had this in a tight space with no head room. Also, every time I opened the side door the handlebar would get stuck on the wire grating and Id have to backtrack, close it again and fiddle around with the handle until it wasnt caught up. My dog is crate trained so no issues with escaping, but I would be nervous about the handle getting stuck with only 6 inches of exit room and a dog that wasn't trained try bolting out before the owner is ready or having to push the dog back in to close it and fix the issue.. I guess it's fine for home use, but Im a professional dog trainer who frequently takes their dog with them to lessons and needed something I could open in the car, which I can't with this product. Had to turn around and return it for one with a side door that opens outwards instead of having to pull the door panel upwards. Just the little things that make this a poorly designed crate.
August 28, 2016
Rated 1 out of 5 by Jolene Horrible PetSmart please stop selling this product
I have 2 (10 week old puppies) and they have already figured out how to open door. For the price I paid this is ridiculous. Do not buy this product it is worthless.
August 6, 2016
Rated 4 out of 5 by kkrr Works well
this kennel is very useful. it always stays closed when even the most forceful dog hits it.
August 3, 2016
Rated 1 out of 5 by SLKH Thank you PetSmart for taking this crate back
Thousands of dollars of damage done to my home when I used this crate with a new 80 lb retriever who escaped from the Kong Crate. The latching system on this crate is so poorly made. I typically do not write reviews of products unless I have something positive to say but this was so upsetting that I had to take the time to protect someone else from this crate!
July 16, 2016