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International Shipping

petsmart.com currently ships to the following countries:

Australia, Austria, Belgium, Chile, China, Denmark, Finland, France, Germany, Ireland, Israel, Italy, Japan, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Kingdom and Venezuela.

petsmart.com cannot ship international orders to multiple addresses at this time. Please enter separate orders for each international address.

If your order has a shipping address outside of the United States, please carefully read the following rules and restrictions concerning international orders from petsmart.com:

  • Any order shipped to a destination outside the U.S. may be subject to import duties and taxes that are not collected by petsmart.com during Checkout. When placing an order on petsmart.com, you are considered the importer of record and must comply with all applicable laws and regulations. Charges for duties, taxes and the carrier's collection fee are in addition to your shipping charge and must be paid by you. You should contact your local customs office for further information.
  • Some products sold on petsmart.com require special handling as specified by federal, state and local regulations governing the transport of these products. At petsmart.com, we comply with these regulations; therefore, the shipment of some products to certain locations may not be possible.
  • Please allow additional delivery time for orders with a shipping destination outside of the United States.
  • All prices on petsmart.com are shown by default in U.S. dollars (USD).
  • If you have any questions concerning your order and you live outside of the United States, please contact Customer Care via e-mail or call us at (623) 516-3990. International phone rates will apply. All customer support will be in English.