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Contact Us

In an effort to best service your needs; please review the following contact information to makes sure that your call or email will be routed to the appropriate group:

petsmart.com Online Orders or Web Site Questions

For questions regarding online orders or our website, please contact the petsmart.com Online Customer Service Group at 1-888-839-9638 or email us

In-Store or General Customer Service Questions

For general or store-related PetSmart customer service inquiries, please call 1-888-839-9638 or email us

Corporate Office

For all other inquiries or to contact our corporate office, please call 1-888-839-9638