Rated 2.5 out of 5 by 240
Rated 1 out of 5 by PetParent2015 I've had 4 and they all quit!
Don't purchase this fountain. It only works for a short time then quits. I have had 4 of them and they all quit.Whisker City has had their phone number disconnected so you can't call them. My question is Pet Smart has had several returns on this fountain why don't they pull it from the shelf and save the customer time and money of having to return it?
August 21, 2015
Rated 2 out of 5 by KJC1 Iffy product
Bought one of these 6 weeks ago. The cats love it but I'm taking it back to exchange today because it has already stopped working. Hope the new one lasts much, much longer.
August 14, 2015
Rated 4 out of 5 by Hoppo Clean the pump!
I have one cat with kidney disease. Keeping her hydrated is absolutely crucial. Noticing that she liked to drink the water dripping from a faucet, I bought her this fountain.
Home run! She was at the fountain constantly and I knew she was getting plenty of water.
But - after a few weeks, the water flow started to taper off. After two months it stopped completely. I was disgusted. Called the fountain - and the company - all kinds of impolite names.
Then I reread the directions. They said to clean the PUMP - not just the filter and bowl. The pump is in a separate compartment on the bottom of the fountain.
The thing is the dickens to get apart. When I finally did, I found the pump completely blocked with hair! A swipe of a finger, and it began working like new. Months later, it's still trickling away. My cat doesn't use it much anymore, and I guess I'm going to have to break down and buy new filters.
This is a case where following instructions and keeping up with maintenance are vital.
August 6, 2015
Rated 5 out of 5 by Pets4love Cats are very happy with the water fountain
Would recommend this product. I leave it running all the time. Periodically clean out the filter area. Refill with filtered water from our frig dispenser. Our cat loves drinking from the sink faucet. This is the next best thing. We no longer need to leave the faucet on with a slow drip, and forgetting to turn it off.
June 30, 2015