Rated 3.4 out of 5 by 211
Rated 1 out of 5 to say this crate "locks" is just silly
Our 8-week-old golden retriever learned how to escape on her fourth night - an easy feat, really, requiring only a simultaneous upward and outward push on the door with her nose. Sure wish we would have read all the reviews noting this problem before purchasing! I am surprised that the manufacturer hasn't remedied this - and that PetSmart continues to sell this product. On the plus side, it was easy to set up in just a few minutes, and the rep at our local store was very nice about letting us return it! I definitely do not recommend purchasing this product.
September 1, 2015
Rated 1 out of 5 by Darcy83 Poor Design or REALLY smart dog!
We bought this for our 9 week old English shepherd. The second night in this crate, she figured out how to escape! We thought the first time was just a fluke, and that we must not have put the latch hook down. But after her second, third, and fourth escape we knew she figured it out and we had to bungee the doors shut to keep her in! There is actually a YouTube video of someone's dog doing the same escape trick!
August 29, 2015
Rated 2 out of 5 by LF01 needs better locking system
Easy to assemble for us... and our 11 pound dog.. it took her about 5 minutes to get out using the door. All you have to do is lift up on it from any point on the door and it comes open. We are returning it for this reason. We had to tie it off with a rope to keep her confined...
August 20, 2015
Rated 1 out of 5 by 12345tk Horrible! Don't buy this crate!!
This crate is horrible. Our puppy has managed to escape so many times, I've lost count. He started escaping when he was just 9 weeks old, and roughly 8lbs! I thought it was human error at first, but then I realized that no matter who puts him in his crate and how correct they do it, he would still escape.
We started using a caribeaner to reinforce the lock. Why would we need to do that ? This is not excecptable when you spend $70 for a crate.
He escaped again last night and we came downstairs to chewed up papers and #2 mashed into the rug.
I hate this crate!!!
August 8, 2015