Whisker City® Pet Fountain
waste of money
when the vet told me my cats needed to drink more water to decrease their helth problems, i rushed to pet smart to purchase the pet foutain. it hasn't even been 3 weeks and it is broken. i changed the filter, cleaned the pump and nothing. now i have an over sized water bowl. what a waste of money and time. i am disappointed in pet smart for carrying such a faulty prouduct.
August 28, 2014
I bought the $50.00 pet fountain for my 4 cats about 2 months ago. Took them a couple of days to get use to the hum before all were using it. Two weeks ago the water started coming out only as a trickle. I live 60 miles away from Pet Smart or any where else they would sell this product. I finally made it to Pet Smart to get a new filter. New filter put in properly and 4 days later the trickle of water has disappeared. So now all it does is hum. Total waste of money. Also the small lever in the water that adjust the flow of water also has not worked for half the life of this fountain. Meaning worked one month ONLY
July 17, 2014
This is a great product. I see a lot of other reviews claiming that the pump stopped working, but it's because you're supposed to change the filter every 3-4 weeks. Our pump started to slow down and not work, so I changed the filter, and it's working fine again. When it gets full of crud, the pump can't pull the water through anymore. I highly recommend this product. It works excellently if you follow the directions.
March 30, 2014
Our cats love this fountain! It's absolutely silent, and we've had no problems with it at all. It's easy to take apart and clean, and it keeps the water crystal clear.
March 3, 2014