Rated 2.3 out of 5 by 12
Rated 4 out of 5 by Sueco Nice solution for keeping out strays
We have just installed our second Staywell door. We wore out the first by taping the locking mechanism open for months at the time. Our cats were bad about losing their collars and magnetic keys. We finally ordered an $18 spare but it was worn out by then and a stray walked right into in our house. Installation is the toughest part, especially getting the right size hole and lining up the outside and inside pieces.
March 17, 2014
Rated 5 out of 5
by nbock Excellent product
I was just looking for the price of replacement magnets as my cat seems to lose her collar on a regular basis (shhe roams in the woods). I read the reviews with horror stories and thought I'd add my experience. We have used our Staywell door for about six years without a problem. We even moved it with us to a new house and had no trouble with either install.
We are now living in Northern Minnesota with plenty of snow and subzero temperatures. The door is installed in a metal door in the garage which is heated to 50 degrees with down to minus 40 on the outside.
My only issue is having to replace the magnets when my cat leaves her collar (safety escape type, of course) in a tree or somewhere and can't get back in.
April 15, 2013
Rated 1 out of 5 by AdamF Terrible Quality Control
We bought this and another magnet for our 2 cats. Before we made it home, I opened the SEALED plastic and found that the whole electronic element with the sensor and battery insert was completely missing. We immediately turned around and returned it. They asked if we wanted another one. I assumed that if their factory has such terrible quality control, that it's probably a terrible product- so I declined. By reading the other reviews, it looks like I made the right choice.
May 22, 2011
Rated 1 out of 5 by 1cynthia10 PetSafe Magnetic Cat Door
Poorly designed, door "lock" doesn't work most of the time. Unreliable mechanism, may as well use an ordinary cat flap. I intend to exchange it for a better-designed product.
February 2, 2011