PetSafe® Big Cat Large 4-Way Cat Flap
Works Well in General
I operate a private cat sanctuary and I have two of these installed in the doors leading out to the play yard. These doors are used hundreds of times every day and they work quite well. I am buying another one however as one of the flaps managed to get broken by one of the larger cats this morning. It took less than one hour to install both doors.
January 13, 2014
I'm so upset about this product that I am writing my first-ever online product review. This cat door is absolutely terrible. DO NOT WASTE YOUR TIME OR MONEY! I just finished spending six hours trying to install it, and it's still a mess. The instructions are small and difficult to understand pictures (not sentences, not even words, just miniature pictures), the construction is incredibly cheap, and requires an absurd amount of uncommon tools. I attempted to glue the unit together, as none of the grooves pre-installed in it seem to hold, but even then it's still a janky piece of crud.
Seriously, don't bother with it. I'll be kicking myself for a while for not researching cat doors further before deciding what door to purchase.
May 24, 2012
Absolutely the worse design I have ever assembled
Absolutely the worse design I have ever assembled. Do not buy this door. It is impossible to assemble the internal assembly and does not mate up with the external doors. I’m left with a hole in the door that hopefully I can find a competitors model to cover or PetSafe will buy me a door. I’m an engineer and I would never accept a design that is this difficult to assemble. The external door esthetics was a driving factor to purchase, however the creativity stops there. The clear plastic internal assembly allows you to see the cross braces inside the door that is not appealing at all. I could keep going with the negatives however I will not waste anymore of my time on this product.
April 28, 2012
This product is horrible!!!
The cat litter is in the laundry room right next to the kitchen. My wife is expecting and the odor really bothers her a lot. We figured we could keep the laundry door closed and install a cat door. So we thought this would be a perfect solution.
Then the nightmare began! The instruction was beyond incoherent and appears to be missing couple of steps. The plastic thing that goes between the door was impossible... it would not stay together... we tried using super glue and tape, but it does not seem to fit... it eventually cracked... so we ended up excluding it.
Then the magnet that stops the door from swinging was too strong that our cats could not open it... so we took out the magnet piece.
We really want to return this product, but if we did... then what are we to do with big hole in the door? Very disappointing. If you are reading this, we suggest not to waste your money and time on this product.
February 13, 2012