KONG® On The Go Reflective Palm Retractable Dog Leash
35lb dog, broke in 3 days.
Not sure if it was defective material, the dog chewing on the strap or something else, but it didn't last three days. With a few good jerks the nylon strap frayed and our aussie puppy (35lbs) broke free. I was able to shorten strap and fix. Next time I'll shop for quality, not price.
December 24, 2013
Really Frustrating Experience
I had this item for 8 days and admittedly, I was never really a fan. While it's small and fits in your hand it's not comfortable if your dog pulls at all and there's very little control in that you can lock the length of the leash but can't quickly adjust it as with other flexible leashes, through use of a 'slow' button.
On day 8, a mile and a half into our daily 3 mile walk, my 23 lb dog ran after a squirrel and the thing literally disintegrated in my hand. Fell into 2 pieces and the leash pulled free and off she went. Thankfully, we were in the park and away from the street however, once I caught her I still had to get her home.
I wrapped the leash around my hand to make sure I didn't lose her again and then I grimaced all the way home while it dug into my hand and gave me a rope burn every time she pulled.
Like other reviewers, I thought I was safe in chosing a Kong product but in this case, that's simply not true. Avoid it. It's cheap and not reliable.
August 19, 2013
Not a durable product
I bought this retractable leash because it has a very comfortable grip and since it is the Kong brand, I trusted it to be well made and durable. I have had this leash for about 8 months now and I don't even use it every day and it is already coming apart and fraying. I am shocked at how this is already coming apart when I have had other retractable leashes that have at least lasted way past a year. I contacted Kong to ask about this product and if this might be a defect and they informed me that KONG DOES NOT MAKE THIS PRODUCT. This leash is a Petsmart proprietary product, it is made and distributed strictly by Petsmart. Any reputation you associate with Kong products does NOT apply to this leash. The email from the Kong representative even stated this.
I DO NOT RECOMMEND THIS PRODUCT IF YOU WANT SOMETHING DURABLE.
August 1, 2013
The perfect find!
I wanted a retractable leash with the intention of taking it apart to alter for bike rides. I cracked open the case, and the mechanism is extremely simple- it would be very easy to repair if this thing ever broke, but it looks strong and durable to me. After a moment with a screwdriver, pin, and my sewing machine, I have this thing shortened to 5 feet easy.
The button is easy to slide, with side notches for a tiny spring-loaded ball in there to keep it from flopping locked or unlocked unintentionally. (Incidentally, if your button doesn't work easily, check to be sure the ball is seated on that spring! I didn't want to crack open a defective item and get blamed if I couldn't fix it, so a return was quick and easy :D Now i know I could have fixed it.)
I like the soft-touch grippy textured sides, but I don't intend to use this leash as intended- my hands are really small anyway. It would be fine for short walks for me.
I'm MUCH more interested in the wrist strap (which is very comfy, by the way)- it can be attached to the bike trailer crossbar AND still hang to the side outside the canopy. My regular retractable leash was fine- until Grunt wanted to sniff something, stopped, and I would gently keep pedaling and pull him to continue. But then his leash was flipped backand upside down, and the locked length was suddenly longer. /sigh We had the length get wrapped up in the trailer wheel a couple of times.
Now with this leash Grunt can run at max range- next to me, but not far enough to get next to my front bike wheel. When he pauses for something, instead of dragging, this leash tape will retract out of the way safely. If for some unknown reason I get stuck out after dark with him- there is even the reflective stitching to help with nighttime visibility. I love it! I much prefer even a thin webbing tape like this to the near-invisible rope of his regular leash.
July 6, 2013