Top Paw Step & Store Carpeted Pet Stairway
I created an account just to post on this messed up product. Nothing was labeled just black and white pictures of random pieces.... You have to enjoy a challenge or DO not buy this! Friday night and 4 hours later the steps are complete. I did not want to give up so I ended up using wood glue to secure the pieces with dowels on the ends. I also had to charge up the drill *cough* and put in four extra screws just because the wood was not flush and friken bowed. I pounded, sweat blood and tears and when it was done I was so proud of myself until my daughter came in and said...Mom this is wobbly. *sigh* I guess that is what the random pack of sticky black stuff is in a tiny package (which is not in instructions) that I forgot to put on the bottom. This is one product I would not recommend to my worst enemy. I do have to say I made it work and my dog flew up the stairs to my bed. Does it work if you tweak it? Yes. If you have no idea about drills or tools then run away fast!!!!
July 18, 2014
I asked the sales associate what steps she would recommend after getting my toy poodle groomed. She picked up this item & handed it to me. It's awful! I'm a college grad, hubby fixes heavy equip for the Army but the directions were worthless. I can't believe ANY store would carry this item. I lost all respect for PetSmart after getting this home. It's going back!! DON'T BUY this!!!
June 30, 2014
Piece of Garbage!!!!!
We should have read the reviews first!!! They do not lie.
*These stairs are absolutely not worth the price.
*The smell of wood stain was overwhelming upon opening the box.
*Assembly directions were near worthless and the stairs were not easy to put together.
*Very low quality materials.
*The individual horizontal steps are too narrow for the vertical pieces that they attach to so the structure itself when put together is quite unstable.
*The insert on each step that is the rug material constantly falls through the frame of the step. And my dogs are only 6 and 8 pounds!
Don't buy these stairs!!!!
June 16, 2014
skip this one
Not nearly as nice as it looks on the box. this was poor quality and quite difficult to assemble. If I had it to do over again, I would not purchase these stairs.
June 9, 2014