Rated 2.6 out of 5 by 137
Rated 5 out of 5 by lolvs Great product
We fly a lot with our little miniature dachshund, about 120k miles a year. We need a very strong carrier that can fin under the seat. We went through many of them and found this one at Petsmart randomly, it was the last one and was on sale, perfect! The 16" one is perfect for our 8lb dog, he can move around freely and the pad is very soft.
The few problems we have were the stripes are not strong enough, we have a chewer, he chewed the side straps within a week! And there's nothing to tape the handles down, our dog somehow got caught with the handle straps around his waist, the more he move the tighter it got, we ended cutting the straps off.
September 24, 2016
Rated 2 out of 5 by gypsysoul627 xlarge soft pet crate
I have had this crate since april 2016. I am very disappointed. The metal rod on top has bent and is almost broke and I hardly maneuvered it. Also, the bottom rod reinforments that bend the middle screw joints came apart on both sides. My dog is very quiet and tame in this crate and I am a 5'4" female that weights about 130lbs. It is not by ill use but insufficient materials.
September 22, 2016
Rated 1 out of 5 by no way Terrible zipper
The zippers are trash. I'm on my second crate in 10 months, and I don't have a dog that chews. The company was really a stand up company and agreed to replace the first crate. However, I purchased it at petsmart and when I went in to check out the size, I told the checkout attendant and she replaced it from the store.
That was after three months use. Now it is 7 months later and the zipper is gone again. If my little maltipoo can't be contained, the crate has no value to me. I used to have a different crate for a yorkie and It lasted 4 years with a great zipper. Saddly I don't remember the name, but it had a supper large strong re-sealing zipper. Wish I remembered the brand. Re-sealing zipper is key. If you buy this just know that you will be replacing it. Everything, but the zipper, is good. Such a shame.
September 19, 2016
Rated 1 out of 5 by CameronDawn So disappointed!
I'm so disappointed, I just bought this crate for my four month old Shih Tzu four weeks ago and after leaving her in it for two hours today (the fifth time we've used it), I came home to find she had chewed a hole in the mesh, gotten out and was running around the house! She could have gotten hurt because she is so tiny! I can't believe I have to go buy a different crate now after purchasing this one so recently. :(
September 18, 2016