Rated 2.7 out of 5 by 24
Rated 4 out of 5 by PuggleLove Good crate, vague instructions
So far this kennel seems sturdy and well made. We haven't been able to fully test its durability yet, as my little puggle is still overcoming his fear of this giant new thing in his home. Assembly, was a little more difficult and took slightly longer than expected. I'm definitely a visual learner, and much to my frustration the instructions didn't include clear or helpful pictures. (I got a little mixed up with the door assembly.) I had to spend extra time googling images of assembled products and instructions just to make sure I wasn't breaking any little plastic connectors. We eventually got it together in working order, it just required a lot more time/patience than I had budgeted. In retrospect, I guess I could have asked them nicely to assemble it in store.
September 19, 2015
Rated 3 out of 5 by IHaveABeagleHoudini It's ok
I generally love Kong products. I picked up this carrier to house my 20 lb Beagle because she chewed the bars on her wire crate. She hasn't chewed on this crate BUT she has escaped numerous times. She quickly figured out how to pull the door in and squeeze out of the opening. I can keep her in if I add additional latches to the door. I am correctly latching the door.
Other than the door I really like the crate. The snaps make it convenient to open and clean/store. The storage space on top is also a nice plus. It was also easy to assemble.
If you don't have an escape artist this would probably be a great crate for you.
July 27, 2015
Rated 1 out of 5 by TuffyTx Worst Product Ever
Difficult to assemble, cheaply made, does not hold up....shocked Petsmart would carry such a shoddy product.
July 8, 2015
Rated 5 out of 5 by DrexelLakeSC Great carrier for the price.
This is one heavy duty crate. I'm pretty sure the people posting negative reviews for this just didn't know what they were doing and broke the parts. We have a 40lb Bull Terrier that is by no means a gentle dog. It holds her securely without issue. I trust it to leave her in it while I'm at work for 4 hours per day. Kong is known as one of the toughest pet products out there.
June 11, 2015