PetSafe® Sweep One™ Advanced Auto-Cleaning Litter Box System
Don't buy it!!
After using litter maids for several years, we decided to change it up and see if we had better luck with this product. The original box worked for about two weeks and then it jammed up and starting making a loud clacking noise. My husband tried to fix it, but to no avail. We called the company and they sent two more to us, but each time we had the same problem within a week. PetSmart finally agreed to take it back since we had the receipt. Don't know which brand to buy now, but it definitely won't be this one.
July 10, 2014
Makes popping noises right out of the box
I wish I would have read the reviews before I purchased this. I loved the old petsafe automatic box I had but the motor quit after a year. I purchased another one by petsafe because I love that I don't need to keep buying cartridges. Right out of the box it keeps making odd poping sounds when the rake is near the end and ready to go back. If my cat hears that she won't use it! What a hassle to empty it and exchange it but for $212 after taxes I'm going to because that is one pricey box for my cat to do her business in. Other than that I like it, I wish the rake prongs were a bit closer together but it works.
July 3, 2014
had the box for about 3 months and it started popping and would not rake all the way. going to try and get my money back tomorrow. finally tonight the motor would run but the rake would not move. since im a mechanic i thought i could fix it, found the problem, 3 gears are metal and the final gear is plastic, the gear bushing breaks and causes the gear to not hit the other gears. this product is horrible and should be taken out of all the stores!
June 27, 2014
We are on our 4th box since mid February. All the litter boxes have done the same thing, popping, rake not traveling to the end of the box. I have another litter box on it's way. That will make box #5. Right out of the box on the 4th one it started popping and all the box had in it was fresh premium litter and no feces.
Customer service is wonderful. I was told since the box has a 1 year warranty they will keep replacing the box, just send them back the power cord (which they are paying the shipping charge)
June 13, 2014