Rated 2.5 out of 5 by 245
Rated 5 out of 5 by Taffysmom Read the instructions!!!
I have had this water bowl for about two years and I love it! I have several cats that like to drink from the faucet, so this was a good fit for us. I have read other reviews that say that this water bowl broke down on them fairly quickly or that the water stream diminished. I had this problem near the beginning, but once I looked at the instructions and cleaned the pump as it said, the water stream returned to normal. It isn't easy to clean unless you have the right tools. I purchased those brushes designed to clean baby bottles and soppy cups. Using the straw brush, I can get just about everything for the bowl and the pump clean. Another sign of the pump needing to be cleaned is the pump making noise. I have always had the bowl on a tile or laminate floor and it is still super quiet!
March 22, 2016
Rated 4 out of 5 by Andrewtoo Clean the pump!
I bought a small one of these to replace a similar one of a different brand that I thought the pump went out on. When I saw the directions about cleaning the pump that came with this unit, I followed the procedure on the old non working one... guess what? It started working like new!
So everyone saying the pump broke in a month, simple fix, clean it like the directions tell you to do. It's easy...
It is a little noisy but that can be lessened by putting it on a towel or a scrap bit of carpet. It does vibrate on hard surfaces.
All in all it's not a bad fountain for a cheap price and my cats love it. I will keep this fountain as I do like the design better than my previous one, I just have a spare pump now :)
February 27, 2016
Rated 1 out of 5 by Dubbya Noisy. LEAKS
My cats are neutral to it... but the machine is kinda noisy. It's nice to have a water noise if I had a water feature in the house - but I don't. And like other reviews mentioned, if the water is too low a loud churning noise comes almost like it's breaking down.
The tipping point for me to decide to return it was that it was CONSTANTLY leaking. There are no cracks, no breaks, not overwatered... but the ground will be soaked. I've had towels under it and it soaks them too.
Definitely returning for something better.
December 30, 2015
Rated 1 out of 5 by Dibbles Can't find replacement parts
I purchased this about six months ago and it has worked alright (could be better). I've consistently changed filters and cleaned the pump but now it completely stopped working. I can't find a replacement pump anywhere and the company (Whisker City) doesn't seem to exist anywhere online except through resellers. It looks like I've thrown $45 out the window.
December 24, 2015