Rated 2.4 out of 5 by 243
Rated 1 out of 5 by Dubbya Noisy. LEAKS
My cats are neutral to it... but the machine is kinda noisy. It's nice to have a water noise if I had a water feature in the house - but I don't. And like other reviews mentioned, if the water is too low a loud churning noise comes almost like it's breaking down.
The tipping point for me to decide to return it was that it was CONSTANTLY leaking. There are no cracks, no breaks, not overwatered... but the ground will be soaked. I've had towels under it and it soaks them too.
Definitely returning for something better.
December 30, 2015
Rated 1 out of 5 by Dibbles Can't find replacement parts
I purchased this about six months ago and it has worked alright (could be better). I've consistently changed filters and cleaned the pump but now it completely stopped working. I can't find a replacement pump anywhere and the company (Whisker City) doesn't seem to exist anywhere online except through resellers. It looks like I've thrown $45 out the window.
December 24, 2015
Rated 1 out of 5 by Nosleepmama I purchased this product in mid-August of this year to provide fresh water to my cat while I would be out of town for a few days. She liked it, so I kept on using it. However, I have been disappointed in the quality of the product. Today it is 11/14 and the product no longer works at all. It has been working poorly, making just a tiny trickle of water, for the past several weeks. I have changed cartridges regularly. I think it is reasonable to expect more than 3 months of service from this product. Very unsatisfied with this purchase.
November 14, 2015
Rated 1 out of 5 by PetParent2015 I've had 4 and they all quit!
Don't purchase this fountain. It only works for a short time then quits. I have had 4 of them and they all quit.Whisker City has had their phone number disconnected so you can't call them. My question is Pet Smart has had several returns on this fountain why don't they pull it from the shelf and save the customer time and money of having to return it?
August 21, 2015